COMPANY OVERVIEW
Our client is a leading machinery manufacturer dedicated to providing innovative solutions for the construction material industry. With a focus on quality, efficiency, and customer satisfaction, we continuously strive to exceed expectations and deliver excellence in every aspect of our business.
Position Overview
We are seeking a dynamic and customer-focused Account Executive to join our team. The primary responsibility of this role is to engage with clients on-site, actively listen to their feedback, understand their needs, and propose tailored solutions to address their challenges. The ideal candidate will possess excellent communication skills, a strong technical understanding of our machinery products, and a proactive approach to building long-lasting client relationships.
JOB RESPONSIBILITIES
Visit client sites regularly to engage with key stakeholders, including engineers, project managers, and procurement teams.Actively listen to client feedback, concerns, and requirements regarding our machinery products and services.Conduct thorough assessments of client needs and challenges, utilizing a deep understanding of our product offerings and industry trends.Collaborate with internal technical teams to develop customized solutions that meet or exceed client expectations.Present proposed solutions to clients in a clear and compelling manner, addressing their specific pain points and illustrating the value of our offerings.Follow up with clients to ensure satisfaction with proposed solutions and address any additional concerns or requests.Maintain accurate records of client interactions, feedback, and proposed solutions using CRM software.Stay informed about industry developments, competitor offerings, and market trends to identify new business opportunities and enhance client engagement strategies.
JOB REQUIREMENTS
Bachelor's degree in Business Administration, Engineering, or related field.Proven experience in a customer-facing role, preferably in a B2B environment within the machinery or manufacturing industry.Strong technical aptitude and ability to understand complex machinery products and their applications.Excellent interpersonal and communication skills, with the ability to effectively engage with clients at all levels of an organization.Demonstrated problem-solving skills and the ability to think critically to develop innovative solutions.Highly organized with strong attention to detail and the ability to manage multiple client engagements simultaneously.Willingness to travel frequently to client sites as needed.
BENEFITS
Competitive salary and performance-based incentives.Comprehensive healthcare benefits package.Opportunities for professional development and advancement within the company.Collaborative and supportive work environment with a focus on teamwork and innovation.
Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform you that only shortlisted candidates will be notified. Thank you for your understanding.
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19th Floor, Ruby Tower 81-83-83B-85 Ham Nghi District 1, Ho Chi Minh City