Job offer: Client Service Manager - Japanese Speaking


Announced
02/11/20242 month(s) ago
Job Status
Full Time
Job Type
Employee
Expiration Date
01/11/2025 311 days left
Job Category
Job Location
Salary
VND 900,000,000 - 1,100,000,000 (Annual) (VND)
Job Title
Client Service Manager - Japanese Speaking
Job Presentation

■Your Role
As a Manager in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them and lead a team of Associates and Senior Associates.

 

■Job Description
・Foster the development of Associate's core research skills by imparting commercial acumen, sales techniques, and effective time management strategies while reinforcing custom recruitment methodologies
・Provide opportunities for project management skill enhancement to Associates involved in custom recruitment research
・Offer mentoring opportunities to Associates capable of custom recruitment research and project management, aiming to cultivate multi-disciplinary skills and prepare them for advancement
・Analyze client project briefs to identify knowledge gaps and conduct comprehensive industry and company research to pinpoint the most relevant experts
・Regularly engage with experts to screen and validate their expertise and suitability for specific projects
・Demonstrate critical thinking and agility in conducting high-level research on industries and companies, ensuring the selection of experts with the most relevant experience and knowledge to address clients' inquiries
・Uphold clients' best interests throughout collaboration, ensuring the confidentiality and security of their data and information

 

■Requirement
・2+ years of experience in the information service industry, experience in manager/leader role is a big plus
・Skilled in sales, time management & prioritization, negotiation, and professional communication skills.
・A client service mentality, which means you are committed to go beyond your clients' needs to deliver true value
・Fluent English is a must; Native Japanese or fluent Japanese is highly essential

 

■Salary
2600-3200USD/Month(Negotiable)+Sales Incentive

 

■Benefits
・Opportunity to acquire transferable skills including research, sales, negotiation, commercial awareness, professional communication, time management, and project management
・Access to learning and development programs, including onboarding bootcamps, and career advancement initiatives
・Join a dynamic, entrepreneurial, and fast-paced work environment guided by core values of transparency, diversity, quality, care, teamwork, ownership, leadership, and continuous improvement
・Competitive compensation packages, including monthly performance bonuses
・Comprehensive benefits such as private medical insurance and competitive savings plans
・Sponsored health and well-being initiatives and team bonding activities
・Exchange program offering the opportunity to work and reside in Athens or Vancouver
・Work in a collaborative and diverse workspace located in the vibrant heart of Ho Chi Minh City
・Expatriation support provided on a case-by-case basis


How to Apply?

Please apply for this job on JAC-Recruitment.vn website:
JOB BY
JAC Recruitment Vietnam
19th Floor, Ruby Tower 81-83-83B-85 Ham Nghi District 1, Ho Chi Minh City
  +84 28 3821 7730

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