Job offer: Travel Product Leader (Indochina)

Company and Job Overview
JAC’s client is a leading destination management company looking for a Indochina Travel Product Leader.

Location: Ho Chi Minh City

Job Responsibilities

• Sitting at an integral cross-section, your role will be to fully realise the company’s strategic vision by ensuring that the company’s authentic, local, and experiential product range stands out from the competition.

• Oversee product selection for high value agent tenders and key agent renewals.

• Ensure the development of best practice processes for the designing of product globally.

• Ensure research and benchmarking takes place for all newly designed product.

• Monitor the customer segmentation and continually manage the product portfolio, ensuring there is a suitable range of product to match the different requirements of the company’s clients.

• Quickly address gaps in the product range, whether by destination or travel theme.

• Beyond the immediate request, show your interest in agents and partners and their clients to build "sticky" relationships.

Job Requirements

• Bachelor's degree or equivalent, coupled with a minimum of five years of experience in product development and management within the travel industry.

• In-depth understanding of the travel industry, with specific expertise in Indochina destinations.

• Fluency in written and spoken English. Other languages are seen as an advantage.

• Proven experience through extensive travel to or residence in our destinations is highly advantageous/pre-requisite.

• Minimum of 12 months of team leadership experience.

• Advanced problem-solving abilities

• Customer-focused approach with a dedication to exceptional service delivery

• Excellent verbal and written communication skills

• Strong commercial acumen and analytical skills

• Meticulous attention to detail and effective time/priority management

• Strong interpersonal and presentation skills, adaptable across cultures

• Proven ability to work independently and collaboratively within teams

• Strong decision-making and leadership qualities

• Willingness to travel for business as needed

• Proficiency in Microsoft Office applications

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